Payment and Refund Policy
Please read below our Payment and Refund Policy. Our top goal is customer satisfaction and allow a 30-day Refund. For more detailed information about refunds and payments, please read the policy below:
1. Accepted Payment Methods
FaceRoller.com accepts all major credit cards, debit cards, Apple Pay and much more for your convenience. Payments must be made in full at the time of purchase.
2. Refund Eligibility
You may request a refund within 30 days from the date of purchase. To qualify, the item(s) must be unused, in their original packaging, and in the same condition as received.
3. Restocking Fee
A 25% restocking fee will be deducted from your refund. This fee is applied to cover processing costs and ensures that our inventory remains accurate.
4. Refund Process
To initiate a refund, please contact our customer service team at [email]. Once your return is received and inspected, we will process your refund within 5-10 business days. The refund will be credited to your original method of payment.